Terms & Conditions for Wholesale Customers
The first order for new customers is ideally over £150. Also for the first order payment is expected upfront – we will provide you with a proforma invoice.
Smallest order qty is 1 for existing customers.
Breakages need to be reported within 7 days of receipt.
Delivery times for “regular” orders range from 2 days to 4 weeks.
We will communicate the planned date on order acknowledgment.
All decorations are delivered unboxed but generously wrapped in cardboard bubblewrap and placed in a sturdy cardboard box.
For exceptionally large orders we will ask for partial payment up-front.
UK shipping is free on orders over £150.
Extra for International customers:
Minimum order quantity £150 and we use UPS as our shipping partner.
For international shipping:
Add £0.25 per decoration for shipping to Netherlands, Belgium, Germany, France, Luxembourg, Denmark, Sweden and Finland.
Add £0.50 per decoration for shipping to USA, Canada, Ireland, Spain, Portugal, Austria, Switzerland, Italy and Norway.
Add £1.00 per decoration for shipping to Australia, New Zeeland and Japan.
Please contact us if your country is not listed; we’ll need to find out how much it will cost to ship your order to you.
Email us your order (firstname.lastname@example.org) and we’ll confirm back with a price for the decorations and the shipping cost.